{"id":5166,"date":"2021-01-12T13:39:16","date_gmt":"2021-01-12T18:39:16","guid":{"rendered":"https:\/\/davidgruehn.com\/?post_type=aiovg_videos&p=5166"},"modified":"2023-12-15T14:10:08","modified_gmt":"2023-12-15T19:10:08","slug":"fmi-midwinter-2021-customer-adaptive-retailing-in-grocery","status":"publish","type":"aiovg_videos","link":"https:\/\/davidgruehn.com\/index.php\/video\/fmi-midwinter-2021-customer-adaptive-retailing-in-grocery\/","title":{"rendered":"FMI Midwinter 2021: Customer Adaptive Retailing in Grocery"},"content":{"rendered":"

FMI Midwinter 2021: Customer Adaptive Retailing in Grocery<\/strong><\/p>\n

For years grocers have been shedding their Multichannel chains in pursuit of becoming customer experience focused Omnichannel retailers. An explosion of disruptive forces and a rapidly maturing digital shopper has raised the bar yet again however, as leading-edge grocers are pursuing the future of retail: Customer Adaptive Retailing. In this session we will explore how, for the first time in history, emerging technologies are enabling grocers to build real-time hyper-personalized relationships with customers through immersive, predictive and adaptive customer experiences.<\/p>\n

Presentation at FMI Midwinter on 1\/27\/2021 by David W Gruehn, SAP Customer Experience Global Industry Principal for Retail presentation at FMI Midwinter, 1\/27\/2021<\/p>\n","protected":false},"excerpt":{"rendered":"

FMI Midwinter 2021: Customer Adaptive Retailing in Grocery For years grocers have been shedding their<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","aiovg_categories":[],"aiovg_tags":[],"class_list":["post-5166","aiovg_videos","type-aiovg_videos","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nFMI Midwinter 2021: Customer Adaptive Retailing in Grocery - DwG Retail<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/davidgruehn.com\/index.php\/video\/fmi-midwinter-2021-customer-adaptive-retailing-in-grocery\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FMI Midwinter 2021: Customer Adaptive Retailing in Grocery - DwG Retail\" \/>\n<meta property=\"og:description\" content=\"FMI Midwinter 2021: Customer Adaptive Retailing in Grocery For years grocers have been shedding their\" \/>\n<meta property=\"og:url\" content=\"https:\/\/davidgruehn.com\/index.php\/video\/fmi-midwinter-2021-customer-adaptive-retailing-in-grocery\/\" \/>\n<meta property=\"og:site_name\" content=\"DwG Retail\" \/>\n<meta property=\"article:modified_time\" content=\"2023-12-15T19:10:08+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@dgruehn\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/davidgruehn.com\/index.php\/video\/fmi-midwinter-2021-customer-adaptive-retailing-in-grocery\/\",\"url\":\"https:\/\/davidgruehn.com\/index.php\/video\/fmi-midwinter-2021-customer-adaptive-retailing-in-grocery\/\",\"name\":\"FMI Midwinter 2021: Customer Adaptive Retailing in Grocery - DwG Retail\",\"isPartOf\":{\"@id\":\"https:\/\/davidgruehn.com\/#website\"},\"datePublished\":\"2021-01-12T18:39:16+00:00\",\"dateModified\":\"2023-12-15T19:10:08+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/davidgruehn.com\/index.php\/video\/fmi-midwinter-2021-customer-adaptive-retailing-in-grocery\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/davidgruehn.com\/index.php\/video\/fmi-midwinter-2021-customer-adaptive-retailing-in-grocery\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/davidgruehn.com\/index.php\/video\/fmi-midwinter-2021-customer-adaptive-retailing-in-grocery\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/davidgruehn.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Videos\",\"item\":\"https:\/\/davidgruehn.com\/index.php\/video\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"FMI Midwinter 2021: Customer Adaptive Retailing in Grocery\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/davidgruehn.com\/#website\",\"url\":\"https:\/\/davidgruehn.com\/\",\"name\":\"DwG Retail\",\"description\":\"Customer Experience Insights\",\"publisher\":{\"@id\":\"https:\/\/davidgruehn.com\/#\/schema\/person\/e9870a5f305050cf73211a280eac582a\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/davidgruehn.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":[\"Person\",\"Organization\"],\"@id\":\"https:\/\/davidgruehn.com\/#\/schema\/person\/e9870a5f305050cf73211a280eac582a\",\"name\":\"David W Gruehn\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/davidgruehn.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/davidgruehn.com\/wp-content\/uploads\/2021\/10\/DwGLogo_1.jpg\",\"contentUrl\":\"https:\/\/davidgruehn.com\/wp-content\/uploads\/2021\/10\/DwGLogo_1.jpg\",\"width\":750,\"height\":125,\"caption\":\"David W Gruehn\"},\"logo\":{\"@id\":\"https:\/\/davidgruehn.com\/#\/schema\/person\/image\/\"},\"description\":\"Musician, Magician, Poet, Pisces & Technophile. 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