{"id":5158,"date":"2023-12-14T13:03:34","date_gmt":"2023-12-14T18:03:34","guid":{"rendered":"https:\/\/davidgruehn.com\/?page_id=5158"},"modified":"2023-12-14T13:03:35","modified_gmt":"2023-12-14T18:03:35","slug":"video-gallery-2","status":"publish","type":"page","link":"https:\/\/davidgruehn.com\/index.php\/video-gallery-2\/","title":{"rendered":"Video Gallery"},"content":{"rendered":"\r\n<div id=\"aiovg-6ac44b24744921\" class=\"aiovg aiovg-videos aiovg-videos-template-classic\">\r\n            <div class=\"aiovg-count\">\r\n            14 videos found        <\/div>\r\n        \r\n    <!-- Videos -->\r\n    <div class=\"aiovg-section-videos aiovg-grid aiovg-row\">   \r\n                    \r\n            <div class=\"aiovg-item-video aiovg-item-video-5168 aiovg-col aiovg-col-3 aiovg-col-xs-2\" data-id=\"5168\">\r\n                <div class=\"aiovg-thumbnail aiovg-thumbnail-style-image-top\">\n    <a href=\"https:\/\/davidgruehn.com\/index.php\/video\/connected-retail-experiences\/\" class=\"aiovg-responsive-container\" style=\"padding-bottom: 56.25%;\"><img decoding=\"async\" src=\"https:\/\/img.youtube.com\/vi\/8C32n6naRBA\/mqdefault.jpg\" alt=\"Connected Retail Customer Experiences\" class=\"aiovg-responsive-element\" loading=\"lazy\"\/><div class=\"aiovg-duration\">6:53<\/div><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"white\" width=\"40\" height=\"40\" viewBox=\"0 0 24 24\" class=\"aiovg-svg-icon-play aiovg-flex-shrink-0\">\n            <path fill-rule=\"evenodd\" d=\"M2.25 12c0-5.385 4.365-9.75 9.75-9.75s9.75 4.365 9.75 9.75-4.365 9.75-9.75 9.75S2.25 17.385 2.25 12Zm14.024-.983a1.125 1.125 0 0 1 0 1.966l-5.603 3.113A1.125 1.125 0 0 1 9 15.113V8.887c0-.857.921-1.4 1.671-.983l5.603 3.113Z\" clip-rule=\"evenodd\" \/>\n        <\/svg><\/a> \n    <div class=\"aiovg-caption\">\n                    <div class=\"aiovg-title\">\n                <a href=\"https:\/\/davidgruehn.com\/index.php\/video\/connected-retail-experiences\/\" class=\"aiovg-link-title\">Connected Retail Customer Experiences<\/a>            <\/div>\n        \n        <div class=\"aiovg-meta aiovg-flex aiovg-flex-wrap aiovg-gap-1 aiovg-items-center aiovg-text-small\"><div class=\"aiovg-date aiovg-flex aiovg-gap-1 aiovg-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" class=\"aiovg-flex-shrink-0\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M6.75 3v2.25M17.25 3v2.25M3 18.75V7.5a2.25 2.25 0 0 1 2.25-2.25h13.5A2.25 2.25 0 0 1 21 7.5v11.25m-18 0A2.25 2.25 0 0 0 5.25 21h13.5A2.25 2.25 0 0 0 21 18.75m-18 0v-7.5A2.25 2.25 0 0 1 5.25 9h13.5A2.25 2.25 0 0 1 21 11.25v7.5m-9-6h.008v.008H12v-.008ZM12 15h.008v.008H12V15Zm0 2.25h.008v.008H12v-.008ZM9.75 15h.008v.008H9.75V15Zm0 2.25h.008v.008H9.75v-.008ZM7.5 15h.008v.008H7.5V15Zm0 2.25h.008v.008H7.5v-.008Zm6.75-4.5h.008v.008h-.008v-.008Zm0 2.25h.008v.008h-.008V15Zm0 2.25h.008v.008h-.008v-.008Zm2.25-4.5h.008v.008H16.5v-.008Zm0 2.25h.008v.008H16.5V15Z\" \/>\n            <\/svg><time>3 years ago<\/time><span class=\"aiovg-text-separator\">\u2022<\/span><\/div><div class=\"aiovg-views aiovg-flex aiovg-gap-1 aiovg-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" class=\"aiovg-flex-shrink-0\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M2.036 12.322a1.012 1.012 0 0 1 0-.639C3.423 7.51 7.36 4.5 12 4.5c4.638 0 8.573 3.007 9.963 7.178.07.207.07.431 0 .639C20.577 16.49 16.64 19.5 12 19.5c-4.638 0-8.573-3.007-9.963-7.178Z\" \/>\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M15 12a3 3 0 1 1-6 0 3 3 0 0 1 6 0Z\" \/>\n            <\/svg><span class=\"aiovg-views-count\">5,645<\/span><span class=\"aiovg-views-label\">views<\/span><\/div><\/div>       \n        \n        \n               \n\n                    <div class=\"aiovg-excerpt aiovg-hide-if-empty\">Connected Retail Customer Experiences Retailers are focused on creating seamless experiences across their multiple shopping channels, but today\u2019s digitally mature customer has created their own ...<\/div>\n        \n        \n            <\/div>    \n<\/div>            \r\n            <\/div>                \r\n                        \r\n            <div class=\"aiovg-item-video aiovg-item-video-5156 aiovg-col aiovg-col-3 aiovg-col-xs-2\" data-id=\"5156\">\r\n                <div class=\"aiovg-thumbnail aiovg-thumbnail-style-image-top\">\n    <a href=\"https:\/\/davidgruehn.com\/index.php\/video\/transform-beyond-omnichannel-retailing-the-pursuit-of-hyper-personalization\/\" class=\"aiovg-responsive-container\" style=\"padding-bottom: 56.25%;\"><img decoding=\"async\" src=\"https:\/\/davidgruehn.com\/wp-content\/uploads\/2022\/03\/The-Customer-Channel-Webinar-1_Transformation-Beyond-Omnichannel-Retail-300x167.png\" alt=\"Transform Beyond Omnichannel Retailing \u2013 The Pursuit of Hyper-Personalization\" class=\"aiovg-responsive-element\" loading=\"lazy\"\/><div class=\"aiovg-duration\">42.57<\/div><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"white\" width=\"40\" height=\"40\" viewBox=\"0 0 24 24\" class=\"aiovg-svg-icon-play aiovg-flex-shrink-0\">\n            <path fill-rule=\"evenodd\" d=\"M2.25 12c0-5.385 4.365-9.75 9.75-9.75s9.75 4.365 9.75 9.75-4.365 9.75-9.75 9.75S2.25 17.385 2.25 12Zm14.024-.983a1.125 1.125 0 0 1 0 1.966l-5.603 3.113A1.125 1.125 0 0 1 9 15.113V8.887c0-.857.921-1.4 1.671-.983l5.603 3.113Z\" clip-rule=\"evenodd\" \/>\n        <\/svg><\/a> \n    <div class=\"aiovg-caption\">\n                    <div class=\"aiovg-title\">\n                <a href=\"https:\/\/davidgruehn.com\/index.php\/video\/transform-beyond-omnichannel-retailing-the-pursuit-of-hyper-personalization\/\" class=\"aiovg-link-title\">Transform Beyond Omnichannel Retailing \u2013 The Pursuit of Hyper-Personalization<\/a>            <\/div>\n        \n        <div class=\"aiovg-meta aiovg-flex aiovg-flex-wrap aiovg-gap-1 aiovg-items-center aiovg-text-small\"><div class=\"aiovg-date aiovg-flex aiovg-gap-1 aiovg-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" class=\"aiovg-flex-shrink-0\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M6.75 3v2.25M17.25 3v2.25M3 18.75V7.5a2.25 2.25 0 0 1 2.25-2.25h13.5A2.25 2.25 0 0 1 21 7.5v11.25m-18 0A2.25 2.25 0 0 0 5.25 21h13.5A2.25 2.25 0 0 0 21 18.75m-18 0v-7.5A2.25 2.25 0 0 1 5.25 9h13.5A2.25 2.25 0 0 1 21 11.25v7.5m-9-6h.008v.008H12v-.008ZM12 15h.008v.008H12V15Zm0 2.25h.008v.008H12v-.008ZM9.75 15h.008v.008H9.75V15Zm0 2.25h.008v.008H9.75v-.008ZM7.5 15h.008v.008H7.5V15Zm0 2.25h.008v.008H7.5v-.008Zm6.75-4.5h.008v.008h-.008v-.008Zm0 2.25h.008v.008h-.008V15Zm0 2.25h.008v.008h-.008v-.008Zm2.25-4.5h.008v.008H16.5v-.008Zm0 2.25h.008v.008H16.5V15Z\" \/>\n            <\/svg><time>5 years ago<\/time><span class=\"aiovg-text-separator\">\u2022<\/span><\/div><div class=\"aiovg-views aiovg-flex aiovg-gap-1 aiovg-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" class=\"aiovg-flex-shrink-0\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M2.036 12.322a1.012 1.012 0 0 1 0-.639C3.423 7.51 7.36 4.5 12 4.5c4.638 0 8.573 3.007 9.963 7.178.07.207.07.431 0 .639C20.577 16.49 16.64 19.5 12 19.5c-4.638 0-8.573-3.007-9.963-7.178Z\" \/>\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M15 12a3 3 0 1 1-6 0 3 3 0 0 1 6 0Z\" \/>\n            <\/svg><span class=\"aiovg-views-count\">768<\/span><span class=\"aiovg-views-label\">views<\/span><\/div><\/div>       \n        \n        \n               \n\n                    <div class=\"aiovg-excerpt aiovg-hide-if-empty\">Transform Beyond Omnichannel Retailing \u2013 The Pursuit of Hyper-Personalization The convergence of powerful technologies, digitally mature customers, and expanding data sources has made delivering ...<\/div>\n        \n        \n            <\/div>    \n<\/div>            \r\n            <\/div>                \r\n                        \r\n            <div class=\"aiovg-item-video aiovg-item-video-5162 aiovg-col aiovg-col-3 aiovg-col-xs-2\" data-id=\"5162\">\r\n                <div class=\"aiovg-thumbnail aiovg-thumbnail-style-image-top\">\n    <a href=\"https:\/\/davidgruehn.com\/index.php\/video\/a-window-into-retails-past\/\" class=\"aiovg-responsive-container\" style=\"padding-bottom: 56.25%;\"><img decoding=\"async\" src=\"https:\/\/davidgruehn.com\/wp-content\/uploads\/2021\/10\/Early-Internet-300x169.jpg\" alt=\"A Window Into Retail&#039;s Technology Past\" class=\"aiovg-responsive-element\" loading=\"lazy\"\/><div class=\"aiovg-duration\">35.33<\/div><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"white\" width=\"40\" height=\"40\" viewBox=\"0 0 24 24\" class=\"aiovg-svg-icon-play aiovg-flex-shrink-0\">\n            <path fill-rule=\"evenodd\" d=\"M2.25 12c0-5.385 4.365-9.75 9.75-9.75s9.75 4.365 9.75 9.75-4.365 9.75-9.75 9.75S2.25 17.385 2.25 12Zm14.024-.983a1.125 1.125 0 0 1 0 1.966l-5.603 3.113A1.125 1.125 0 0 1 9 15.113V8.887c0-.857.921-1.4 1.671-.983l5.603 3.113Z\" clip-rule=\"evenodd\" \/>\n        <\/svg><\/a> \n    <div class=\"aiovg-caption\">\n                    <div class=\"aiovg-title\">\n                <a href=\"https:\/\/davidgruehn.com\/index.php\/video\/a-window-into-retails-past\/\" class=\"aiovg-link-title\">A Window Into Retail&#8217;s Technology Past<\/a>            <\/div>\n        \n        <div class=\"aiovg-meta aiovg-flex aiovg-flex-wrap aiovg-gap-1 aiovg-items-center aiovg-text-small\"><div class=\"aiovg-date aiovg-flex aiovg-gap-1 aiovg-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" class=\"aiovg-flex-shrink-0\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M6.75 3v2.25M17.25 3v2.25M3 18.75V7.5a2.25 2.25 0 0 1 2.25-2.25h13.5A2.25 2.25 0 0 1 21 7.5v11.25m-18 0A2.25 2.25 0 0 0 5.25 21h13.5A2.25 2.25 0 0 0 21 18.75m-18 0v-7.5A2.25 2.25 0 0 1 5.25 9h13.5A2.25 2.25 0 0 1 21 11.25v7.5m-9-6h.008v.008H12v-.008ZM12 15h.008v.008H12V15Zm0 2.25h.008v.008H12v-.008ZM9.75 15h.008v.008H9.75V15Zm0 2.25h.008v.008H9.75v-.008ZM7.5 15h.008v.008H7.5V15Zm0 2.25h.008v.008H7.5v-.008Zm6.75-4.5h.008v.008h-.008v-.008Zm0 2.25h.008v.008h-.008V15Zm0 2.25h.008v.008h-.008v-.008Zm2.25-4.5h.008v.008H16.5v-.008Zm0 2.25h.008v.008H16.5V15Z\" \/>\n            <\/svg><time>5 years ago<\/time><span class=\"aiovg-text-separator\">\u2022<\/span><\/div><div class=\"aiovg-views aiovg-flex aiovg-gap-1 aiovg-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" class=\"aiovg-flex-shrink-0\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M2.036 12.322a1.012 1.012 0 0 1 0-.639C3.423 7.51 7.36 4.5 12 4.5c4.638 0 8.573 3.007 9.963 7.178.07.207.07.431 0 .639C20.577 16.49 16.64 19.5 12 19.5c-4.638 0-8.573-3.007-9.963-7.178Z\" \/>\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M15 12a3 3 0 1 1-6 0 3 3 0 0 1 6 0Z\" \/>\n            <\/svg><span class=\"aiovg-views-count\">1,766<\/span><span class=\"aiovg-views-label\">views<\/span><\/div><\/div>       \n        \n        \n               \n\n                    <div class=\"aiovg-excerpt aiovg-hide-if-empty\">A Window Into Retail's Technology Past This is a fascinating look back into the history of retail technology at the turn of the century. In January 2000, I was the National Practice Manager of ...<\/div>\n        \n        \n            <\/div>    \n<\/div>            \r\n            <\/div>                \r\n                        \r\n            <div class=\"aiovg-item-video aiovg-item-video-5164 aiovg-col aiovg-col-3 aiovg-col-xs-2\" data-id=\"5164\">\r\n                <div class=\"aiovg-thumbnail aiovg-thumbnail-style-image-top\">\n    <a href=\"https:\/\/davidgruehn.com\/index.php\/video\/the-critical-pursuit-of-hyper-personalization-sapphirenow-2021\/\" class=\"aiovg-responsive-container\" style=\"padding-bottom: 56.25%;\"><img decoding=\"async\" src=\"https:\/\/davidgruehn.com\/wp-content\/uploads\/2021\/09\/Hyper-Personalization-300x235.png\" alt=\"The Critical Pursuit of Hyper-Personalization: SapphireNOW 2021\" class=\"aiovg-responsive-element\" loading=\"lazy\"\/><div class=\"aiovg-duration\">28:25<\/div><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"white\" width=\"40\" height=\"40\" viewBox=\"0 0 24 24\" class=\"aiovg-svg-icon-play aiovg-flex-shrink-0\">\n            <path fill-rule=\"evenodd\" d=\"M2.25 12c0-5.385 4.365-9.75 9.75-9.75s9.75 4.365 9.75 9.75-4.365 9.75-9.75 9.75S2.25 17.385 2.25 12Zm14.024-.983a1.125 1.125 0 0 1 0 1.966l-5.603 3.113A1.125 1.125 0 0 1 9 15.113V8.887c0-.857.921-1.4 1.671-.983l5.603 3.113Z\" clip-rule=\"evenodd\" \/>\n        <\/svg><\/a> \n    <div class=\"aiovg-caption\">\n                    <div class=\"aiovg-title\">\n                <a href=\"https:\/\/davidgruehn.com\/index.php\/video\/the-critical-pursuit-of-hyper-personalization-sapphirenow-2021\/\" class=\"aiovg-link-title\">The Critical Pursuit of Hyper-Personalization: SapphireNOW 2021<\/a>            <\/div>\n        \n        <div class=\"aiovg-meta aiovg-flex aiovg-flex-wrap aiovg-gap-1 aiovg-items-center aiovg-text-small\"><div class=\"aiovg-date aiovg-flex aiovg-gap-1 aiovg-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" class=\"aiovg-flex-shrink-0\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M6.75 3v2.25M17.25 3v2.25M3 18.75V7.5a2.25 2.25 0 0 1 2.25-2.25h13.5A2.25 2.25 0 0 1 21 7.5v11.25m-18 0A2.25 2.25 0 0 0 5.25 21h13.5A2.25 2.25 0 0 0 21 18.75m-18 0v-7.5A2.25 2.25 0 0 1 5.25 9h13.5A2.25 2.25 0 0 1 21 11.25v7.5m-9-6h.008v.008H12v-.008ZM12 15h.008v.008H12V15Zm0 2.25h.008v.008H12v-.008ZM9.75 15h.008v.008H9.75V15Zm0 2.25h.008v.008H9.75v-.008ZM7.5 15h.008v.008H7.5V15Zm0 2.25h.008v.008H7.5v-.008Zm6.75-4.5h.008v.008h-.008v-.008Zm0 2.25h.008v.008h-.008V15Zm0 2.25h.008v.008h-.008v-.008Zm2.25-4.5h.008v.008H16.5v-.008Zm0 2.25h.008v.008H16.5V15Z\" \/>\n            <\/svg><time>5 years ago<\/time><span class=\"aiovg-text-separator\">\u2022<\/span><\/div><div class=\"aiovg-views aiovg-flex aiovg-gap-1 aiovg-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" class=\"aiovg-flex-shrink-0\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M2.036 12.322a1.012 1.012 0 0 1 0-.639C3.423 7.51 7.36 4.5 12 4.5c4.638 0 8.573 3.007 9.963 7.178.07.207.07.431 0 .639C20.577 16.49 16.64 19.5 12 19.5c-4.638 0-8.573-3.007-9.963-7.178Z\" \/>\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M15 12a3 3 0 1 1-6 0 3 3 0 0 1 6 0Z\" \/>\n            <\/svg><span class=\"aiovg-views-count\">524<\/span><span class=\"aiovg-views-label\">views<\/span><\/div><\/div>       \n        \n        \n               \n\n                    <div class=\"aiovg-excerpt aiovg-hide-if-empty\">The Critical Pursuit of Hyper-Personalization: SapphireNOW 2021 Session: [CX305], Wednesday, June 9th, 2021. Emerging technologies can enable retailers to build intimate relationships with ...<\/div>\n        \n        \n            <\/div>    \n<\/div>            \r\n            <\/div>                \r\n                        \r\n            <div class=\"aiovg-item-video aiovg-item-video-5165 aiovg-col aiovg-col-3 aiovg-col-xs-2\" data-id=\"5165\">\r\n                <div class=\"aiovg-thumbnail aiovg-thumbnail-style-image-top\">\n    <a href=\"https:\/\/davidgruehn.com\/index.php\/video\/the-perfect-storm-of-grocery-customer-experiences\/\" class=\"aiovg-responsive-container\" style=\"padding-bottom: 56.25%;\"><img decoding=\"async\" src=\"https:\/\/davidgruehn.com\/wp-content\/uploads\/2021\/10\/Retail_transformation_2-300x200.jpg\" alt=\"The \u201cPerfect Storm\u201d of Grocery Customer Experiences\" class=\"aiovg-responsive-element\" loading=\"lazy\"\/><div class=\"aiovg-duration\">19:17<\/div><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"white\" width=\"40\" height=\"40\" viewBox=\"0 0 24 24\" class=\"aiovg-svg-icon-play aiovg-flex-shrink-0\">\n            <path fill-rule=\"evenodd\" d=\"M2.25 12c0-5.385 4.365-9.75 9.75-9.75s9.75 4.365 9.75 9.75-4.365 9.75-9.75 9.75S2.25 17.385 2.25 12Zm14.024-.983a1.125 1.125 0 0 1 0 1.966l-5.603 3.113A1.125 1.125 0 0 1 9 15.113V8.887c0-.857.921-1.4 1.671-.983l5.603 3.113Z\" clip-rule=\"evenodd\" \/>\n        <\/svg><\/a> \n    <div class=\"aiovg-caption\">\n                    <div class=\"aiovg-title\">\n                <a href=\"https:\/\/davidgruehn.com\/index.php\/video\/the-perfect-storm-of-grocery-customer-experiences\/\" class=\"aiovg-link-title\">The \u201cPerfect Storm\u201d of Grocery Customer Experiences<\/a>            <\/div>\n        \n        <div class=\"aiovg-meta aiovg-flex aiovg-flex-wrap aiovg-gap-1 aiovg-items-center aiovg-text-small\"><div class=\"aiovg-date aiovg-flex aiovg-gap-1 aiovg-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" class=\"aiovg-flex-shrink-0\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M6.75 3v2.25M17.25 3v2.25M3 18.75V7.5a2.25 2.25 0 0 1 2.25-2.25h13.5A2.25 2.25 0 0 1 21 7.5v11.25m-18 0A2.25 2.25 0 0 0 5.25 21h13.5A2.25 2.25 0 0 0 21 18.75m-18 0v-7.5A2.25 2.25 0 0 1 5.25 9h13.5A2.25 2.25 0 0 1 21 11.25v7.5m-9-6h.008v.008H12v-.008ZM12 15h.008v.008H12V15Zm0 2.25h.008v.008H12v-.008ZM9.75 15h.008v.008H9.75V15Zm0 2.25h.008v.008H9.75v-.008ZM7.5 15h.008v.008H7.5V15Zm0 2.25h.008v.008H7.5v-.008Zm6.75-4.5h.008v.008h-.008v-.008Zm0 2.25h.008v.008h-.008V15Zm0 2.25h.008v.008h-.008v-.008Zm2.25-4.5h.008v.008H16.5v-.008Zm0 2.25h.008v.008H16.5V15Z\" \/>\n            <\/svg><time>6 years ago<\/time><span class=\"aiovg-text-separator\">\u2022<\/span><\/div><div class=\"aiovg-views aiovg-flex aiovg-gap-1 aiovg-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" class=\"aiovg-flex-shrink-0\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M2.036 12.322a1.012 1.012 0 0 1 0-.639C3.423 7.51 7.36 4.5 12 4.5c4.638 0 8.573 3.007 9.963 7.178.07.207.07.431 0 .639C20.577 16.49 16.64 19.5 12 19.5c-4.638 0-8.573-3.007-9.963-7.178Z\" \/>\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M15 12a3 3 0 1 1-6 0 3 3 0 0 1 6 0Z\" \/>\n            <\/svg><span class=\"aiovg-views-count\">657<\/span><span class=\"aiovg-views-label\">views<\/span><\/div><\/div>       \n        \n        \n               \n\n                    <div class=\"aiovg-excerpt aiovg-hide-if-empty\">The \u201cPerfect Storm\u201d of Grocery Customer Experiences We\u2019ve reached an unprecedented precipice in retail \u2013 especially grocery \u2013 where the emerging technologies passing from R&amp;D to You &amp; Me ...<\/div>\n        \n        \n            <\/div>    \n<\/div>            \r\n            <\/div>                \r\n                        \r\n            <div class=\"aiovg-item-video aiovg-item-video-5166 aiovg-col aiovg-col-3 aiovg-col-xs-2\" data-id=\"5166\">\r\n                <div class=\"aiovg-thumbnail aiovg-thumbnail-style-image-top\">\n    <a href=\"https:\/\/davidgruehn.com\/index.php\/video\/fmi-midwinter-2021-customer-adaptive-retailing-in-grocery\/\" class=\"aiovg-responsive-container\" style=\"padding-bottom: 56.25%;\"><img decoding=\"async\" src=\"https:\/\/davidgruehn.com\/wp-content\/uploads\/2023\/12\/FMI-midwinter-blue-logo-300x180.jpg\" alt=\"FMI Midwinter 2021: Customer Adaptive Retailing in Grocery\" class=\"aiovg-responsive-element\" loading=\"lazy\"\/><div class=\"aiovg-duration\">9:00<\/div><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"white\" width=\"40\" height=\"40\" viewBox=\"0 0 24 24\" class=\"aiovg-svg-icon-play aiovg-flex-shrink-0\">\n            <path fill-rule=\"evenodd\" d=\"M2.25 12c0-5.385 4.365-9.75 9.75-9.75s9.75 4.365 9.75 9.75-4.365 9.75-9.75 9.75S2.25 17.385 2.25 12Zm14.024-.983a1.125 1.125 0 0 1 0 1.966l-5.603 3.113A1.125 1.125 0 0 1 9 15.113V8.887c0-.857.921-1.4 1.671-.983l5.603 3.113Z\" clip-rule=\"evenodd\" \/>\n        <\/svg><\/a> \n    <div class=\"aiovg-caption\">\n                    <div class=\"aiovg-title\">\n                <a href=\"https:\/\/davidgruehn.com\/index.php\/video\/fmi-midwinter-2021-customer-adaptive-retailing-in-grocery\/\" class=\"aiovg-link-title\">FMI Midwinter 2021: Customer Adaptive Retailing in Grocery<\/a>            <\/div>\n        \n        <div class=\"aiovg-meta aiovg-flex aiovg-flex-wrap aiovg-gap-1 aiovg-items-center aiovg-text-small\"><div class=\"aiovg-date aiovg-flex aiovg-gap-1 aiovg-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" class=\"aiovg-flex-shrink-0\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M6.75 3v2.25M17.25 3v2.25M3 18.75V7.5a2.25 2.25 0 0 1 2.25-2.25h13.5A2.25 2.25 0 0 1 21 7.5v11.25m-18 0A2.25 2.25 0 0 0 5.25 21h13.5A2.25 2.25 0 0 0 21 18.75m-18 0v-7.5A2.25 2.25 0 0 1 5.25 9h13.5A2.25 2.25 0 0 1 21 11.25v7.5m-9-6h.008v.008H12v-.008ZM12 15h.008v.008H12V15Zm0 2.25h.008v.008H12v-.008ZM9.75 15h.008v.008H9.75V15Zm0 2.25h.008v.008H9.75v-.008ZM7.5 15h.008v.008H7.5V15Zm0 2.25h.008v.008H7.5v-.008Zm6.75-4.5h.008v.008h-.008v-.008Zm0 2.25h.008v.008h-.008V15Zm0 2.25h.008v.008h-.008v-.008Zm2.25-4.5h.008v.008H16.5v-.008Zm0 2.25h.008v.008H16.5V15Z\" \/>\n            <\/svg><time>6 years ago<\/time><span class=\"aiovg-text-separator\">\u2022<\/span><\/div><div class=\"aiovg-views aiovg-flex aiovg-gap-1 aiovg-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" class=\"aiovg-flex-shrink-0\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M2.036 12.322a1.012 1.012 0 0 1 0-.639C3.423 7.51 7.36 4.5 12 4.5c4.638 0 8.573 3.007 9.963 7.178.07.207.07.431 0 .639C20.577 16.49 16.64 19.5 12 19.5c-4.638 0-8.573-3.007-9.963-7.178Z\" \/>\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M15 12a3 3 0 1 1-6 0 3 3 0 0 1 6 0Z\" \/>\n            <\/svg><span class=\"aiovg-views-count\">922<\/span><span class=\"aiovg-views-label\">views<\/span><\/div><\/div>       \n        \n        \n               \n\n                    <div class=\"aiovg-excerpt aiovg-hide-if-empty\">FMI Midwinter 2021: Customer Adaptive Retailing in Grocery For years grocers have been shedding their Multichannel chains in pursuit of becoming customer experience focused Omnichannel retailers. ...<\/div>\n        \n        \n            <\/div>    \n<\/div>            \r\n            <\/div>                \r\n                        \r\n            <div class=\"aiovg-item-video aiovg-item-video-5179 aiovg-col aiovg-col-3 aiovg-col-xs-2\" data-id=\"5179\">\r\n                <div class=\"aiovg-thumbnail aiovg-thumbnail-style-image-top\">\n    <a href=\"https:\/\/davidgruehn.com\/index.php\/video\/nrf2020-creating-compelling-customer-experiences\/\" class=\"aiovg-responsive-container\" style=\"padding-bottom: 56.25%;\"><img decoding=\"async\" src=\"https:\/\/img.youtube.com\/vi\/wBIuu8yG0jo\/maxresdefault.jpg\" alt=\"NRF2020 Creating Compelling Customer Experiences\" class=\"aiovg-responsive-element\" loading=\"lazy\"\/><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"white\" width=\"40\" height=\"40\" viewBox=\"0 0 24 24\" class=\"aiovg-svg-icon-play aiovg-flex-shrink-0\">\n            <path fill-rule=\"evenodd\" d=\"M2.25 12c0-5.385 4.365-9.75 9.75-9.75s9.75 4.365 9.75 9.75-4.365 9.75-9.75 9.75S2.25 17.385 2.25 12Zm14.024-.983a1.125 1.125 0 0 1 0 1.966l-5.603 3.113A1.125 1.125 0 0 1 9 15.113V8.887c0-.857.921-1.4 1.671-.983l5.603 3.113Z\" clip-rule=\"evenodd\" \/>\n        <\/svg><\/a> \n    <div class=\"aiovg-caption\">\n                    <div class=\"aiovg-title\">\n                <a href=\"https:\/\/davidgruehn.com\/index.php\/video\/nrf2020-creating-compelling-customer-experiences\/\" class=\"aiovg-link-title\">NRF2020 Creating Compelling Customer Experiences<\/a>            <\/div>\n        \n        <div class=\"aiovg-meta aiovg-flex aiovg-flex-wrap aiovg-gap-1 aiovg-items-center aiovg-text-small\"><div class=\"aiovg-date aiovg-flex aiovg-gap-1 aiovg-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" class=\"aiovg-flex-shrink-0\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M6.75 3v2.25M17.25 3v2.25M3 18.75V7.5a2.25 2.25 0 0 1 2.25-2.25h13.5A2.25 2.25 0 0 1 21 7.5v11.25m-18 0A2.25 2.25 0 0 0 5.25 21h13.5A2.25 2.25 0 0 0 21 18.75m-18 0v-7.5A2.25 2.25 0 0 1 5.25 9h13.5A2.25 2.25 0 0 1 21 11.25v7.5m-9-6h.008v.008H12v-.008ZM12 15h.008v.008H12V15Zm0 2.25h.008v.008H12v-.008ZM9.75 15h.008v.008H9.75V15Zm0 2.25h.008v.008H9.75v-.008ZM7.5 15h.008v.008H7.5V15Zm0 2.25h.008v.008H7.5v-.008Zm6.75-4.5h.008v.008h-.008v-.008Zm0 2.25h.008v.008h-.008V15Zm0 2.25h.008v.008h-.008v-.008Zm2.25-4.5h.008v.008H16.5v-.008Zm0 2.25h.008v.008H16.5V15Z\" \/>\n            <\/svg><time>7 years ago<\/time><span class=\"aiovg-text-separator\">\u2022<\/span><\/div><div class=\"aiovg-views aiovg-flex aiovg-gap-1 aiovg-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" class=\"aiovg-flex-shrink-0\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M2.036 12.322a1.012 1.012 0 0 1 0-.639C3.423 7.51 7.36 4.5 12 4.5c4.638 0 8.573 3.007 9.963 7.178.07.207.07.431 0 .639C20.577 16.49 16.64 19.5 12 19.5c-4.638 0-8.573-3.007-9.963-7.178Z\" \/>\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M15 12a3 3 0 1 1-6 0 3 3 0 0 1 6 0Z\" \/>\n            <\/svg><span class=\"aiovg-views-count\">514<\/span><span class=\"aiovg-views-label\">views<\/span><\/div><\/div>       \n        \n        \n               \n\n                    <div class=\"aiovg-excerpt aiovg-hide-if-empty\">NRF2020 Creating Compelling Customer Experiences David Gruehn provides a magical example of creating a compelling customer experience at the National Retail Federation show in New York City. ...<\/div>\n        \n        \n            <\/div>    \n<\/div>            \r\n            <\/div>                \r\n                        \r\n            <div class=\"aiovg-item-video aiovg-item-video-5177 aiovg-col aiovg-col-3 aiovg-col-xs-2\" data-id=\"5177\">\r\n                <div class=\"aiovg-thumbnail aiovg-thumbnail-style-image-top\">\n    <a href=\"https:\/\/davidgruehn.com\/index.php\/video\/nrf2020-anticipating-customer-needs-for-exception-customer-service\/\" class=\"aiovg-responsive-container\" style=\"padding-bottom: 56.25%;\"><img decoding=\"async\" src=\"https:\/\/davidgruehn.com\/wp-content\/uploads\/2023\/12\/Video_05-300x154.png\" alt=\"NRF2020: Anticipating Customer Needs for Exception Customer Service\" class=\"aiovg-responsive-element\" loading=\"lazy\"\/><div class=\"aiovg-duration\">1:58<\/div><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"white\" width=\"40\" height=\"40\" viewBox=\"0 0 24 24\" class=\"aiovg-svg-icon-play aiovg-flex-shrink-0\">\n            <path fill-rule=\"evenodd\" d=\"M2.25 12c0-5.385 4.365-9.75 9.75-9.75s9.75 4.365 9.75 9.75-4.365 9.75-9.75 9.75S2.25 17.385 2.25 12Zm14.024-.983a1.125 1.125 0 0 1 0 1.966l-5.603 3.113A1.125 1.125 0 0 1 9 15.113V8.887c0-.857.921-1.4 1.671-.983l5.603 3.113Z\" clip-rule=\"evenodd\" \/>\n        <\/svg><\/a> \n    <div class=\"aiovg-caption\">\n                    <div class=\"aiovg-title\">\n                <a href=\"https:\/\/davidgruehn.com\/index.php\/video\/nrf2020-anticipating-customer-needs-for-exception-customer-service\/\" class=\"aiovg-link-title\">NRF2020: Anticipating Customer Needs for Exception Customer Service<\/a>            <\/div>\n        \n        <div class=\"aiovg-meta aiovg-flex aiovg-flex-wrap aiovg-gap-1 aiovg-items-center aiovg-text-small\"><div class=\"aiovg-date aiovg-flex aiovg-gap-1 aiovg-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" class=\"aiovg-flex-shrink-0\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M6.75 3v2.25M17.25 3v2.25M3 18.75V7.5a2.25 2.25 0 0 1 2.25-2.25h13.5A2.25 2.25 0 0 1 21 7.5v11.25m-18 0A2.25 2.25 0 0 0 5.25 21h13.5A2.25 2.25 0 0 0 21 18.75m-18 0v-7.5A2.25 2.25 0 0 1 5.25 9h13.5A2.25 2.25 0 0 1 21 11.25v7.5m-9-6h.008v.008H12v-.008ZM12 15h.008v.008H12V15Zm0 2.25h.008v.008H12v-.008ZM9.75 15h.008v.008H9.75V15Zm0 2.25h.008v.008H9.75v-.008ZM7.5 15h.008v.008H7.5V15Zm0 2.25h.008v.008H7.5v-.008Zm6.75-4.5h.008v.008h-.008v-.008Zm0 2.25h.008v.008h-.008V15Zm0 2.25h.008v.008h-.008v-.008Zm2.25-4.5h.008v.008H16.5v-.008Zm0 2.25h.008v.008H16.5V15Z\" \/>\n            <\/svg><time>7 years ago<\/time><span class=\"aiovg-text-separator\">\u2022<\/span><\/div><div class=\"aiovg-views aiovg-flex aiovg-gap-1 aiovg-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" class=\"aiovg-flex-shrink-0\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M2.036 12.322a1.012 1.012 0 0 1 0-.639C3.423 7.51 7.36 4.5 12 4.5c4.638 0 8.573 3.007 9.963 7.178.07.207.07.431 0 .639C20.577 16.49 16.64 19.5 12 19.5c-4.638 0-8.573-3.007-9.963-7.178Z\" \/>\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M15 12a3 3 0 1 1-6 0 3 3 0 0 1 6 0Z\" \/>\n            <\/svg><span class=\"aiovg-views-count\">418<\/span><span class=\"aiovg-views-label\">views<\/span><\/div><\/div>       \n        \n        \n               \n\n                    <div class=\"aiovg-excerpt aiovg-hide-if-empty\">NRF2020: Anticipating Customer Needs for Exception Customer Service Consumers today will share invaluable information with retailers if there is trust and perceived value in doing so. David ...<\/div>\n        \n        \n            <\/div>    \n<\/div>            \r\n            <\/div>                \r\n                        \r\n            <div class=\"aiovg-item-video aiovg-item-video-5167 aiovg-col aiovg-col-3 aiovg-col-xs-2\" data-id=\"5167\">\r\n                <div class=\"aiovg-thumbnail aiovg-thumbnail-style-image-top\">\n    <a href=\"https:\/\/davidgruehn.com\/index.php\/video\/the-power-of-passion\/\" class=\"aiovg-responsive-container\" style=\"padding-bottom: 56.25%;\"><img decoding=\"async\" src=\"https:\/\/davidgruehn.com\/wp-content\/uploads\/2023\/06\/RRR_1-300x195.jpg\" alt=\"Rock % Roll Retail 2012\" class=\"aiovg-responsive-element\" loading=\"lazy\"\/><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"white\" width=\"40\" height=\"40\" viewBox=\"0 0 24 24\" class=\"aiovg-svg-icon-play aiovg-flex-shrink-0\">\n            <path fill-rule=\"evenodd\" d=\"M2.25 12c0-5.385 4.365-9.75 9.75-9.75s9.75 4.365 9.75 9.75-4.365 9.75-9.75 9.75S2.25 17.385 2.25 12Zm14.024-.983a1.125 1.125 0 0 1 0 1.966l-5.603 3.113A1.125 1.125 0 0 1 9 15.113V8.887c0-.857.921-1.4 1.671-.983l5.603 3.113Z\" clip-rule=\"evenodd\" \/>\n        <\/svg><\/a> \n    <div class=\"aiovg-caption\">\n                    <div class=\"aiovg-title\">\n                <a href=\"https:\/\/davidgruehn.com\/index.php\/video\/the-power-of-passion\/\" class=\"aiovg-link-title\">The Power of Passion<\/a>            <\/div>\n        \n        <div class=\"aiovg-meta aiovg-flex aiovg-flex-wrap aiovg-gap-1 aiovg-items-center aiovg-text-small\"><div class=\"aiovg-date aiovg-flex aiovg-gap-1 aiovg-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" class=\"aiovg-flex-shrink-0\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M6.75 3v2.25M17.25 3v2.25M3 18.75V7.5a2.25 2.25 0 0 1 2.25-2.25h13.5A2.25 2.25 0 0 1 21 7.5v11.25m-18 0A2.25 2.25 0 0 0 5.25 21h13.5A2.25 2.25 0 0 0 21 18.75m-18 0v-7.5A2.25 2.25 0 0 1 5.25 9h13.5A2.25 2.25 0 0 1 21 11.25v7.5m-9-6h.008v.008H12v-.008ZM12 15h.008v.008H12V15Zm0 2.25h.008v.008H12v-.008ZM9.75 15h.008v.008H9.75V15Zm0 2.25h.008v.008H9.75v-.008ZM7.5 15h.008v.008H7.5V15Zm0 2.25h.008v.008H7.5v-.008Zm6.75-4.5h.008v.008h-.008v-.008Zm0 2.25h.008v.008h-.008V15Zm0 2.25h.008v.008h-.008v-.008Zm2.25-4.5h.008v.008H16.5v-.008Zm0 2.25h.008v.008H16.5V15Z\" \/>\n            <\/svg><time>14 years ago<\/time><span class=\"aiovg-text-separator\">\u2022<\/span><\/div><div class=\"aiovg-views aiovg-flex aiovg-gap-1 aiovg-items-center\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" stroke-width=\"1.5\" stroke=\"currentColor\" class=\"aiovg-flex-shrink-0\">\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M2.036 12.322a1.012 1.012 0 0 1 0-.639C3.423 7.51 7.36 4.5 12 4.5c4.638 0 8.573 3.007 9.963 7.178.07.207.07.431 0 .639C20.577 16.49 16.64 19.5 12 19.5c-4.638 0-8.573-3.007-9.963-7.178Z\" \/>\n                <path stroke-linecap=\"round\" stroke-linejoin=\"round\" d=\"M15 12a3 3 0 1 1-6 0 3 3 0 0 1 6 0Z\" \/>\n            <\/svg><span class=\"aiovg-views-count\">2,975<\/span><span class=\"aiovg-views-label\">views<\/span><\/div><\/div>       \n        \n        \n               \n\n                    <div class=\"aiovg-excerpt aiovg-hide-if-empty\">The Power of Passion \u201cNothing great in the world has ever been accomplished without passion.\u201d GEORGE HEGEL It wasn\u2019t until my early fifties that I discovered an undeniable link between passionate ...<\/div>\n        \n        \n            <\/div>    \n<\/div>            \r\n            <\/div>                \r\n                <\/div>\r\n    \r\n    <aiovg-pagination class=\"aiovg-pagination aiovg-text-center\"><div class=\"aiovg-pagination-links\"><span aria-current=\"page\" class=\"page-numbers current\">1<\/span><a class=\"page-numbers\" href=\"https:\/\/davidgruehn.com\/index.php\/wp-json\/wp\/v2\/pages\/5158\/page\/2\">2<\/a><a class=\"next page-numbers\" href=\"https:\/\/davidgruehn.com\/index.php\/wp-json\/wp\/v2\/pages\/5158\/page\/2\">&raquo;<\/a><\/div><div class=\"aiovg-pagination-info aiovg-text-muted aiovg-text-small\">Page 1 of 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