For years grocers have been shedding their Multichannel chains in pursuit of becoming customer experience focused Omnichannel retailers. An explosion of disruptive forces and a rapidly maturing digital shopper has raised the bar yet again however, as leading-edge grocers are pursuing the future of retail: Customer Adaptive Retailing. In this session we will explore how, for the first time in history, emerging technologies are enabling grocers to build real-time hyper-personalized relationships with customers through immersive, predictive and adaptive customer experiences.<\/p>
Presentation at FMI Midwinter on 1\/27\/2021 by David W Gruehn, SAP Customer Experience Global Industry Principal for Retail presentation at FMI Midwinter, 1\/27\/2021<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\t<\/video>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"For years grocers have been shedding their Multichannel chains in pursuit of becoming customer experience focused Omnichannel retailers. An explosion of disruptive forces and a rapidly maturing digital shopper has raised the bar yet again, however, as leading-edge grocers are pursuing the future of retail: Customer Adaptive Retailing. In this session we will explore how, for the first time in history, emerging technologies are enabling grocers to build real-time hyper-personalized relationships with customers through immersive, predictive and adaptive customer experiences.<\/p>\n","protected":false},"author":1,"featured_media":2042,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[201],"tags":[25,71,247,28,329,738],"class_list":["post-2040","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-video","tag-customer-experience","tag-personalized-customer-experience","tag-sap","tag-shopping-experience","tag-the-customer-channel","tag-webinar"],"_links":{"self":[{"href":"https:\/\/davidgruehn.com\/index.php\/wp-json\/wp\/v2\/posts\/2040","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/davidgruehn.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/davidgruehn.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/davidgruehn.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/davidgruehn.com\/index.php\/wp-json\/wp\/v2\/comments?post=2040"}],"version-history":[{"count":0,"href":"https:\/\/davidgruehn.com\/index.php\/wp-json\/wp\/v2\/posts\/2040\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/davidgruehn.com\/index.php\/wp-json\/wp\/v2\/media\/2042"}],"wp:attachment":[{"href":"https:\/\/davidgruehn.com\/index.php\/wp-json\/wp\/v2\/media?parent=2040"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/davidgruehn.com\/index.php\/wp-json\/wp\/v2\/categories?post=2040"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/davidgruehn.com\/index.php\/wp-json\/wp\/v2\/tags?post=2040"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
For years grocers have been shedding their Multichannel chains in pursuit of becoming customer experience focused Omnichannel retailers. An explosion of disruptive forces and a rapidly maturing digital shopper has raised the bar yet again, however, as leading-edge grocers are pursuing the future of retail: Customer Adaptive Retailing. In this session we will explore how, for the first time in history, emerging technologies are enabling grocers to build real-time hyper-personalized relationships with customers through immersive, predictive and adaptive customer experiences.<\/p>\n","protected":false},"author":1,"featured_media":2042,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[201],"tags":[25,71,247,28,329,738],"class_list":["post-2040","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-video","tag-customer-experience","tag-personalized-customer-experience","tag-sap","tag-shopping-experience","tag-the-customer-channel","tag-webinar"],"_links":{"self":[{"href":"https:\/\/davidgruehn.com\/index.php\/wp-json\/wp\/v2\/posts\/2040","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/davidgruehn.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/davidgruehn.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/davidgruehn.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/davidgruehn.com\/index.php\/wp-json\/wp\/v2\/comments?post=2040"}],"version-history":[{"count":0,"href":"https:\/\/davidgruehn.com\/index.php\/wp-json\/wp\/v2\/posts\/2040\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/davidgruehn.com\/index.php\/wp-json\/wp\/v2\/media\/2042"}],"wp:attachment":[{"href":"https:\/\/davidgruehn.com\/index.php\/wp-json\/wp\/v2\/media?parent=2040"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/davidgruehn.com\/index.php\/wp-json\/wp\/v2\/categories?post=2040"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/davidgruehn.com\/index.php\/wp-json\/wp\/v2\/tags?post=2040"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}