Emerging technologies trim the “fat” out of loyalty.
The retail industry is about to embark on yet another paradigm shift driven by consumer mobility.
In the late ’90s Microsoft began making a play to make their Windows operating system and development tools a prominent player in the retail industry. I piloted their Activestore development environment while at Gadzooks in January 1999.
AT&T’s $5B deal to purchase IBM Global Network wowed industry analysts and generally left corporate customers happy that a first-rate carrier would take over the vast data network.