The pandemic changed the traditional shopping experience. Here’s how retailers can attract and retain customers.
Today’s mobile technology barely touches the tip of the iceberg in terms of the impact it will have on our lives, much less the retail industry.
With consumers embracing social media and all things mobile, they now expect seamless, personalized and value-driven experiences whenever and wherever they shop.
Cloud computing solutions, which enable businesses to deploy and consume IT services over the Web, are certainly game-changers for retail.
“The industry has evolved into a ‘new normal,’ and it’s having an impact on brand equity, IT spending priorities, new business models and overall competition,” according to David Gruehn, U.S. retail industry solutions director for Microsoft Corp,
Industry experts explain why business intelligence analytics help retailers endure a down economy and prepare for any holiday shopping season.
Millennials’ need to be heard, combined with their natural affinity for technology, is having far-reaching implications. As both their employers and their favorite place to spend, retailers must prepare for their impact.
How retailers better leverage technology in today’s difficult and changing economic environment.
Facing a tough economic climate, some packaged-media retailers are upgrading stores, displays, and product selections in an effort to improve customer satisfaction and transform back-to-school shoppers into fourth-quarter regulars.
Consumers’ newfound power stems from their ability, and increasing willingness, to walk away from retailers when their experience disappoints them. There isn’t necessarily the desire for loyalty anymore, and many consumers have taken a “What have you done for me lately” attitude.