I did a series of interviews on the key events and technology trends that were impacting retailers at the 2010 National Retail Federation trade show in New York City. In this video, I discuss the impact of Environmental Sustainability on the industry.
“The industry has evolved into a ‘new normal,’ and it’s having an impact on brand equity, IT spending priorities, new business models and overall competition,” according to David Gruehn, U.S. retail industry solutions director for Microsoft Corp,
Industry experts explain why business intelligence analytics help retailers endure a down economy and prepare for any holiday shopping season.
Millennials’ need to be heard, combined with their natural affinity for technology, is having far-reaching implications. As both their employers and their favorite place to spend, retailers must prepare for their impact.
How retailers better leverage technology in today’s difficult and changing economic environment.
In 2009 retailers were reeling from an economic crash. Many retailers were curbing their IT investments as a survival tactic, but most leading-edge retailers viewed this as a time to further invest in an effort to steal market share. T
Facing a tough economic climate, some packaged-media retailers are upgrading stores, displays, and product selections in an effort to improve customer satisfaction and transform back-to-school shoppers into fourth-quarter regulars.
Consumers’ newfound power stems from their ability, and increasing willingness, to walk away from retailers when their experience disappoints them. There isn’t necessarily the desire for loyalty anymore, and many consumers have taken a “What have you done for me lately” attitude.
Microsoft PressPass speaks with David Gruehn about the latest retail technology innovations at NRF’s Big Show 2007: Setting Retail in Motion.
The CIO panel session at the Retail Systems 2006 trade show featured a candid, enlightening panel discussion among some of the industry’s top technology leaders.