I’m an energetic, experienced liaison between enterprising retailers and game-changing technologies, directing traffic at the intersection of retail and technology for nearly thirty years. My passion for both fuels my ability to envision technical solutions with the potential to create customers for life. To accomplish this, I embody a customer-centric mindset to drive sales while ensuring customer satisfaction, harness cross-team collaboration skills to deliver compelling business results, and quickly adapt to new learnings. I’m also a pretty damn good drummer.
I’ve enjoyed a unique blend of career roles as a retail CIO, Industry Advisor, Solution Director, Product Manager, Partner Manager, and Business Consulting Sr. Manager. My personal and professional experiences have taught me the following about myself:
I can create and successfully influence multi-million dollar sales opportunities:
• I put the customer at the center of everything I do and build trust through mutual respect.
• I connect with retailers because I was a retailer. I speak retail, tech, and exec.
• I have excellent written, oral, and presentation skills.
• I don’t sell software; I tell stories that allow customers to immerse themselves in a vision of impending success.
• You can’t fake passion. Customers are drawn to it like moths to a flame because it’s so rare.
I can connect with, harness, and motivate people, internally and externally, to envision and deliver big, bold bets:
• I’m a gifted, respected retail technology visionary. But don’t take my word for it; check out my recommendations.
• I love to win, but desire customer/team wins over personal gain.
• I excel at the execution of big ideas with given constraints in highly matrixed organizations.
• Did I mention you can’t fake passion?
I educate, refine and drive myself to be a better person:
• If you love what you do, you’re not working; you’re playing and can’t get enough of it.
• I thrive when faced with adversity and significant challenges
• My bar has an issue with gravity
I enjoy meeting new people and hearing new perspectives. Reach out if you want to talk about emerging tech, retail’s future, or debate rock’s greatest drummer.
I live in Dallas, Texas, and have two beautiful, gifted daughters and a cool but spoiled dog. I’m blessed and live every day with an attitude of gratitude.
PROFESSIONAL SKILLS:
Retail Advisor/Expert | Retail Visionary | Retail Trend Analysis | Brand Strategy | Team Building/Management | C-Level Presence | Sales | Sales Enablement | Solution Management | Customer Experience | Partner Ecosystem Development | Cross-team Collaboration | Leadership | CRM | Communication/Presentation