In 1995 I had a vision of retail’s future that was so clear that I took bold risks to ensure I was part of shaping its future. I discovered the internet and instantly knew that nothing in retail would ever be the same. I was going to build one of the retail industry’s first web stores.
In 1995 as a retail CIO, I had a vision that the internet would revolutionize the retail industry forever and I wanted to be a part of it. I took a risk, invested tens of thousands of unsanctioned dollars in a stealth project that my board associated with a “fad.” This is my story.
How the hybrid cloud is transforming retailing and the current challenges CIO’s in the retail space face managing their hybrid cloud deployments.
Consumers’ newfound power stems from their ability, and increasing willingness, to walk away from retailers when their experience disappoints them. There isn’t necessarily the desire for loyalty anymore, and many consumers have taken a “What have you done for me lately” attitude.
The retail industry is about to embark on yet another paradigm shift driven by consumer mobility.