I did a series of interviews on the key events and technology trends that were impacting retailers at the 2010 National Retail Federation trade show in New York City. In this video, I discuss the impact of Environmental Sustainability on the industry.
In 2009 retailers were reeling from an economic crash. Many retailers were curbing their IT investments as a survival tactic, but most leading-edge retailers viewed this as a time to further invest in an effort to steal market share. T