Retailers are focused on creating seamless experiences across their multiple shopping channels, but today’s digitally mature customer has created their own channel, determining what they want to listen to and how they want to interact with retailers. If retailers aren’t focused on the only channel that exists now – The Customer Channel – then they run the risk of becoming irrelevant.
Low Cost Computing "Retailers don't buy technology, they buy SOLUTIONS." Today's tech-savvy consumer is always on, always connected, and always right. Your next round of employees may be just as ...
The Impact of Environmental Sustainability on the Retail Industry I did a series of interviews on the key events and technology trends that were impacting retailers at the 2010 National Retail ...
The Impact of Millennials on the Retail Industry Millennials need to be heard, combined with their natural affinity for technology, has far-reaching implications. As both their employers and ...
Retail Industry Trends & Emerging Technologies – 2009 National Retail Federation Tradeshow, January 2009 Deena Amato-Mccoy, Sr. Editor Chain Store Age Magazine David W Gruehn, Director Nation ...
